Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 3 - 10 business days
  • United Kingdom : 3 - 7 business days
  • North America : 3 - 10 business days
  • Europe : 3 - 10 business days
  • Australia, New Zealand and Oceania : 3 - 10 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalised orders

If there is something specific you are looking for don't hesitate to send us a message or custom order request!

Sizing details

Agate coasters are approximately 3.5 - 4.5 inches. Some are round some are more irregular in shape. No two slices of agate are the same, each set of coasts are unique which we think adds the the charm! If you have a preference just send us a convo :-)

Care instructions

COASTERS:

*Wipe clean with a damp cloth*

*Do not dish wash*

*Do not place in direct sunlight*

*Handle with care*

JEWELLERY:
*avoid contact with perfumes/soaps/cleaning products*
*store in a closed jewellery box*
*do not wear whilst working out/sweating/doing housework/showering/bathing/swimming*

Gift wrapping and packaging

All of our necklaces and earrings come in a simple but stylish packaging to protect them in their travels and ensure they are presented well.

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